The Business Bytes
TBB BUREAU
NEW DELHI, OCTOBER 01, 2021
PAYBACK India, a BharatPe company and India’s largest multi-brand loyalty program, today announced the launch of PAY feature on its mobile app. It’s an industry-first feature that integrates QR-based UPI payments and loyalty in a single app.
PAYBACK PAY will enable PAYBACK India’s 100 million+ members to make payments by scanning the UPI QR at any retail store/merchant outlet by using the PAYBACK app and earn loyalty points on every transaction.
PAYBACK India members will earn 50 bonus points on the first UPI transaction via PAYBACK PAY and 5 PAYBACK points thereafter, on every transaction. Additionally, customers will earn 2X points on transactions done at BharatPe QRs. The points will be credited in customer’s account on a real-time basis.
Furthermore, PAYBACK will next be adding the feature of redemption of points at BharatPe’s QRs at more than 75 lakh merchant outlets and launching the feature on the ioS app.
Speaking on the launch, Ashneer Grover, Co-Founder and Managing Director, BharatPe, said, “PAYBACK is a great loyalty proposition – allowing customers to earn and redeem loyalty points at thousands of merchant outlets. Last year PAYBACK drove GMV of US$ 8 billion for partner merchants… Our vision is to make credit and loyalty integral and invisible to every transaction. PAYBACK PAY will put customers in habit of scanning and paying on UPI QRs. Eventually, all redemption and earning of PAYBACK points will happen automatically at BharatPe QRs. PAYBACK points will be a currency as it will be universally accepted.”
“At PAYBACK, we have always been committed to creating rewarding experiences for our customers. The launch of PAYBACK PAY is another step in the same direction. We are confident that this product will redefine the customer experience with its unique proposition that integrates loyalty and payments. We are hoping to work closely with neighbourhood stores to help them leverage the power of loyalty to drive customer footfall, greater stickiness and enhanced experience,” said Rijish Raghavan, CEO, PAYBACK India.
PAYBACK is a unique loyalty program, designed to engage with customers and reward them for their purchases with loyalty points that can be redeemed later. It has over 100 direct and indirect partners across both in-store and online categories. The varied partner portfolio covers multiple categories across retail, fuel, banking, payments, entertainment, hospitality and travel, touching nearly 80% of the popular consumer spend areas. Some of its key partners include ICICI Bank, HPCL, bookmyshow, Thomas Cook India, Amazon, Flipkart and many more.
