The Business Bytes
TBB BUREAU
BHUBANESWAR, APRIL 14, 2022
Continuing its commitment to enhance customer satisfaction with a superlative brand ownership experience, Renault has announced the commencement of a week-long Summer Camp for its customers from 18th to 24th April 2022 at all its service touchpoints across India.
Aimed at providing trouble free experience and optimal performance of Renault cars during the summer season, the Renault Summer Camp will be organised adhering to the safety standards by maintaining hygiene and sanitization norms at the dealerships.
The seven-day summer service camp will offer Renault owners a free car check-up as per the guidelines stipulated by Renault India enabling a detailed examination of all key functions of the car, with trained and well-qualified service technicians dedicated to provide the care and expert attention needed for the cars. Such periodical checks ensure necessary actions for enhanced performance of the car and provide customers a rewarding ownership experience with the brand, the company said in a press communique today.
Besides a wide range of services including free car wash and comprehensive car checkup, the Renault Summer Camp will offer exclusive benefits to the customers like discount on Parts & Accessories, Road Side Assistance and Extended Warranty, it added.
The customers can avail a host of exciting offers including upto 50% discount on select accessories, 15% discount on Labour Charges & Value-Added Services, 10% discount on select parts, 10% discount on Extended Warranty enrolment and Road Side Assistance (RSA) along with special offer on tyres of select brands. In addition to these, exciting free gifts will be given to all the customers visiting during the week and interesting customer engagement activities like painting, drawing & quiz competitions for kids and additional activities like free health checkup camps, customer education programs will also be organized at the specific workshops, making it a delightful experience for customers to cherish for long, the press release said.
Renault has undertaken many first-of-its-kind after-sales and customer centric initiatives to offer a seamless brand ownership experience to its customers. These include – Renault SECURE, Renault ASSURED, Renault ASSIST, Renault EASY CARE, Workshop on Wheels (WoW), MY Renault App and regular customer service camps. In a decade of its presence in India, Renault has made significant progress which includes a state-of-the-art manufacturing facility, a world-class technology centre, logistics and design centre in India. This strong foundation backed by its unique product strategy and pioneering customer satisfaction initiatives have been instrumental in Renault achieving the milestone of more than 8,00,000 customers in India.
