MUMBAI, NOV 22, 2021
GO FIRST (formerly known as GoAir) registered a growth in market share from 8.2 per cent to 9.8 per cent in the month of October 2021 thus becoming the third largest carrier, as per the figures declared by the Directorate General of Civil Aviation. The airline also registered a high seat load factor at 75.4 per cent in October 2021, demonstrating a continuous growth month-on-month.
The airline had zero cancelled flights and no passenger complaints in October 2021. This speaks volumes about the carrier’s operational efficiency and commitment to optimum customer service.
“We believe we have consistently performed welland that is reflected in our increased market share. The October results show that we can now look ahead optimistically to more opportunities and growth,” said Kaushik Khona, Chief Executive Officer, GO FIRST.
“Our customers have reiterated their faith in us. Zero cancellation and passenger complaints bear testimony to our relentless efforts to provide exceptional service,” he added.