The Business Bytes
TBB BUREAU
NEW DELHI, DEC 21, 2023
Honda Cars India Ltd. (HCIL), a leading manufacturer of premium cars on Thursday announced Special Service Support for all flood-affected Honda car owners in Chennai.
In response to the recent floods in the city, HCIL is taking proactive measures to address the challenges faced by car owners, ensuring swift and effective assistance to restore their vehicles.
The initiative will include a range of measures such as the expansion of parking spaces at secure locations in dealerships to accommodate maximum cars as there is a higher influx of cars coming for repair. To speed up the vehicle repair, HCIL is collaborating with neighbouring dealerships to offer crucial technician assistance. This effort aims to facilitate prompt repairs, enabling customers to quickly resume their daily routines.
In consideration of potential challenges faced by customers with vehicles declared as total loss, HCIL will refund the extended warranty charges or transfer it in case of purchase of a new Honda car*. In addition to these relief measures, the company is also offering a one-month grace period for free services to accommodate the disruption in regular vehicle maintenance schedules caused by the floods.
Kunal Behl, Vice President, Marketing & Sales, Honda Cars India, stated, “Honda Cars India stands in solidarity with the people of Chennai affected by the recent floods. In the wake of the devastation caused, we will offer special service support to all our customers whose vehicles have been damaged in the floods. To ensure a timely and effective service, our dealers are fully equipped with technicians and advisors to guide the customers. These proactive measures will significantly reduce lead-time for various services and repairs.”
