The Business Bytes
Bhubaneswar, June 13, 2024 (TBB Bureau): TP Central Odisha Distribution Limited (TPCODL), a collaboration between Tata Power and the Government of Odisha, successfully organized a Total Quality Management (TQM) Workshop at the Management Development Centre in Bhubaneswar on May 29, 2024.
TQM encompasses systematic activities undertaken by organizations to achieve objectives effectively and efficiently, ensuring that products and services meet customer needs in terms of quality, timeliness, and cost-effectiveness.
The Workshop commenced with a significant message from Sanjay Kumar Banga, President (Transmission & Distribution) of Tata Power, to the participants. He emphasized the strategic importance of TQM and urged all attendees to embrace forthcoming changes and improvements.
Arvind Singh, CEO of TPCODL, highlighted, “Integrating TQM principles into our operations is vital for achieving our ambitious goals and setting new standards in the industry. The dedication and input from our Senior Leadership Team and employees are instrumental in driving this transformation. We are committed to fostering a culture of continuous improvement and excellence.”
Renowned TQM Guru, Pankaj Kumar, facilitated the workshop as the Subject Matter Expert, drawing from his extensive experience and insights from Tata Steel.
Following discussions on the TQM Roadmap, there was an elaborate conversation on the Mid-Term Plan (LAKSHYA – FY27). This included advancements in Operational Excellence, Customer Centricity, Technology (IT-OT), Sustainability, and Workforce Management, with a persistent focus on Safety, Quality, 5S, Innovation, and Health.
The forum welcomed views from Senior Leadership Team (SLT) members, aligning future aspirations and emphasizing TQM as a cornerstone of strategic initiatives.
With over 85 participants, including various function representatives and the Senior Leadership Team, the workshop marked the beginning of a transformative TQM journey at TPCODL.
