The Business Bytes
TBB BUREAU
BALASORE, JUNE 2, 2023
Tata Power Northern Odisha Distribution Limited (TPNODL) on Friday inaugurated a new Customer Care Centre at Bhadrak South Electrical Division near Dakhina Bada Chhaka, Dhamnagar in Bhadrak district.
This centre was inaugurated by TPNODL CEO Bhaskar Sarkar in the presence of senior officials of the discom.
The Customer Care Centre one will be managed by a highly trained and proficient team of officials who will provide various customer services, including new connection applications, monthly bill payments, addressing customers’ queries and concerns, and other related services.
“We are committed to fostering a seamless customer experience and aspire to achieve complete customer satisfaction. These customer care centers provide one stop solution to gamut of issues including new connections, billings, arrears and more. Our relentless dedication to this vision drives us to continually enhance our services” said Sarkar.
TPNODL now has 15 Customer Care Centres across Northern Odisha. The company also has a dedicated toll-free number (1800-345-6718/1912) for quick resolution of customers’ concerns and queries.
Customers can also download the ‘My Tata Power’ mobile app for any service related to electricity in Northern Odisha, TPNODL said in a press release.
