The Business Bytes
TBB BUREAU
BERHAMPUR, SEPT 07, 2022
Tata Power Southern Odisha Distribution Limited (TPSODL) has launched all-women Customer Relation Centre in Berhampur. The centre is managed entirely by the female staff that includes the customer care executives, cashiers, housekeeping staff and the security guard.
This Customer Relation Centre (CRC), inaugurated by Tata Power CEO & MD Praveer Sinha and equipped with highly trained staff, ensures quick resolution of any requests/complaints or queries and bill payments under one umbrella.
“Tata Power has been a leader in supporting diversity and inclusion at its workplaces to empower women. We hope to nurture and develop the talent in our women employees with new skills and expertise” said Sinha.
“We wish to provide quality value-added services to all our customers. Our highly qualified women staff will ensure the resolution of all grievances of our customers,” said Arvind Singh, Chief Executive Officer, TPSODL.
